We Work Differently
We Work Differently
Cultivating the human conditions that make transformation persist.
Most organisational interventions fail because they are “episodic”—short bursts of activity that provide temporary engagement but no lasting change. Our approach is different. We move beyond episodic interventions. Every engagement is a disciplined enquiry into your organisation’s mental models, designed to build permanent Systems Thinking Capability.
Our methodology is built on the Systems Synergy, a framework grounded in Self-Determination Theory. We focus on satisfying three fundamental human needs that are essential for transformation to persist:
We design and facilitate transformation journeys that develop your systems thinking capability whilst solving your interconnected challenges.
We satisfy the three fundamental human needs required for transformation to persist.
Authentic connection emerges when people think together honestly. By objectifying difficult truths in LEGO® models, we create the psychological safety to discuss the “undiscussable” without personal threat.
The Result: Trust that survives pressure.
LEGO® Serious Play® creates authentic autonomy, not “participation theatre.” When every perspective is built into a physical model, strategic direction is co-created rather than imposed from above.
The Result: Commitment replaces cynicism.
We develop systems thinking as a transferable skill that persists long after we leave. You learn to see patterns, identify feedback loops, and recognise leverage points in any future challenge.
The Result: Capability, not dependency.
The Symptom: Your strategic plans are obsolete before the ink is dry. You have “strategic artefacts” (decks and docs) but no strategic thinking capability.
The Shift: We move you from static planning to building shared mental models that evolve as fast as the market.
As Fifth Discipline author, Peter Senge observes: Even the most talented individual leaders can be collectively limited by the systems they inhabit. Solving today’s problems but creating tomorrow’s crises.
The Shift: We develop “Systems Intelligence”—the cognitive capability to see the whole, not just the parts.
The Symptom: Trust has eroded and “change fatigue” has set in. People aren’t resisting change; they are resisting being changed to.
The Shift: We rebuild trust by working on real challenges, using neutral objects (LEGO® models) to make the undiscussable discussable.
A 2–3 day high-stakes strategic intervention to navigate a specific crisis and surface the underlying patterns at play.
We facilitate your strategy while simultaneously training your internal team to take over the craft.
A full 12-month journey to embed systems thinking as “how we do things here,” supported by external mastery and internal capability.
Not sure which doorway you’re standing in?
Take the Strategic Pattern Diagnostic. A 20-minute assessment to identify if your challenge is technical (standard fix) or systemic (requires the Systems Synergy).
